Key Information
Return & Refund Policy
You have 60 days from the date you receive your order to request a return or refund. To qualify, items must be unused, in their original packaging, and in the same condition as when you received them.
To start a return, simply contact our customer support team. We’ll guide you through the process and provide the return address once your request has been reviewed.
Return Costs
Return shipping costs are the responsibility of the customer. We strongly recommend using a trackable shipping service, as we cannot be held responsible for lost or untraceable returns.
Damaged Or Faulty Items
If your order arrives damaged or defective, please take clear photos of the packaging and the affected item(s) right away. Then contact us with your order number so our team can resolve the issue quickly, whether through a replacement or refund.
Refunds
Once your return is received and inspected, we’ll notify you via email of the approval or rejection of your refund. Approved refunds will be processed within 10 business days back to your original payment method.
If you haven’t received your refund after this time, check with your bank or payment provider first. If the issue persists, please reach out to us [here] and we’ll be happy to assist.
